At EcstaCBeauty, customer satisfaction is always our top most priority. We leave no stone unturned to delight you with our beauty products and commendable customer service. We are hereby always there to assist you:
ONE TIME 7 DAYS PRODUCT REPLACEMENT POLICY
In case you want to exchange any product that you have purchased from EcstaCBeauty, you can surely replace the product from us. We offer one time 7 days replacement policy from the date of delivery. For raising a replacement request you need to directly contact us on 8910663160 with your Tracking Id and Order Number. Please note that we do not offer any money refunds on any sale however we do provide you with the product replacement.
All claims for shortages or damages or extreme transit loss must be reported to the customer service on the day of delivery only at 8910663160. Kindly note negligible transit loss can occur and for which no replacement will be issued.
We take 10-14 working days to deliver your replacement.
Orders once placed through www.ecstacbeauty.com cannot be cancelled and no money refunds will be made once an order has been successfully placed on www.ecstacbeauty.com. Cash on Delivery orders cannot be cancelled once placed at our website.