Payment Terms

Payment Terms

At EcstaCBeauty, we ensure a seamless and secure payment experience for all our customers. By placing an order on www.ecstacbeauty.com, you agree to the following payment terms:

  1. Accepted Payment Methods – We accept the following payment options:

o   Prepaid Orders – Credit Cards, Debit Cards, UPI, Net Banking, and Wallet Payments.

o   Cash on Delivery (COD) – Available for select pin codes, subject to additional handling charges.

  1. No Refunds on Payments – Once a payment is successfully processed, it is non-refundable under any circumstances. Orders cannot be canceled or modified after placement.
  2. COD Order Confirmation – For Cash on Delivery orders, EcstaCBeauty reserves the right to verify and confirm orders before dispatch. Orders may be canceled if verification is unsuccessful.
  3. Payment Security – All transactions on our website are encrypted and processed through secure and trusted payment gateways to protect your financial information.
  4. Failed Transactions & Payment Issues – If a payment fails but the amount is deducted from your account, it is usually refunded by your bank within 5-7 business days. If you do not receive the refund within this period, please contact your bank or payment provider.
  5. Fraud Prevention – Any fraudulent transactions or payment disputes will result in order cancellation, and EcstaCBeauty may take further legal action if necessary.

SECTION 1 - ONLINE STORE TERMS

By using our online store, you confirm that you are at least the legal age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose. Any violation of these terms may result in immediate termination of services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding credit card/payment information) may be transferred unencrypted and involve transmissions over various networks.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We strive to provide accurate and up-to-date information on our website. However, we do not guarantee that all information is complete, error-free, or current. Any reliance on the material provided is at your own risk.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without prior notice.


SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)

  • Certain products may be available exclusively online and in limited quantities.
  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
  • We do not guarantee that any product description, color representation, or ingredient list will be free from errors.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate, complete, and up-to-date purchase and account details for all transactions made on our website. We reserve the right to cancel any order if incorrect or fraudulent billing information is detected.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control. You acknowledge that we provide access to these tools on an “as is” and “as available” basis without any warranties or endorsements.


SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for examining the accuracy of content, nor do we assume any liability for purchases or interactions with third-party sites.


SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting any comments, reviews, or feedback, you grant EcstaCBeauty the right to use, edit, distribute, and display such content without restriction. We reserve the right to monitor, edit, or remove any content that violates our policies.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors without prior notice.


SECTION 12 - PROHIBITED USES

You are prohibited from using our website or services for:

  • Any unlawful purpose.
  • Violating any regulations, laws, or local rules.
  • Transmitting malicious code, viruses, or spyware.
  • Collecting personal data from other users without consent.

We reserve the right to terminate your use of our services if you engage in any prohibited activities.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, error-free, or secure. Our products and services are provided “as is” and “as available” without any express or implied warranties. We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EcstaCBeauty and its affiliates from any claims, liabilities, damages, or legal expenses arising from your use of our website or violation of these Terms of Service.


SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful or unenforceable, that provision shall be removed, but the remainder of the agreement shall remain valid and enforceable.


SECTION 16 - TERMINATION

We reserve the right to terminate or suspend your access to our website or services at any time without notice if we suspect a breach of these terms. The obligations and liabilities incurred before termination shall survive.


SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and EcstaCBeauty, superseding any prior agreements, discussions, or communications.


SECTION 18 - GOVERNING LAW

These Terms of Service and any related transactions shall be governed and interpreted in accordance with the laws of India, without regard to conflict of law principles.


SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms of Service at our sole discretion. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.


SECTION 20 - DISPUTE RESOLUTION REQUIREMENT

 Please note that any disputes or claims regarding your order will only be addressed if accompanied by an opening video of the package. This video must clearly capture the unboxing process, including the condition of the package, contents, and labels. Without this evidence, we regret that we will be unable to entertain any complaints or resolutions.

 

Thank you for your understanding and cooperation.