Terms of Service

TERMS OF SERVICE

Welcome to EcstaCBeauty! These Terms of Service govern your use of www.ecstacbeauty.com (“Website”), including all products, services, and content available through the platform. By accessing or purchasing from our Website, you agree to these terms.

1. GENERAL TERMS

  • By using this Website, you confirm that you are at least the age of majority in your country or have consent from a legal guardian.
  • We reserve the right to refuse service to anyone at any time for any reason.
  • Any violation of these terms may result in account suspension or order cancellation.

2. PRODUCTS AND SERVICES

  • All products are subject to availability. We may limit sales to certain geographic regions or individuals at our discretion.
  • We make every effort to display accurate product descriptions, but we do not guarantee error-free content.
  • Prices and product formulations are subject to change without notice.

3. PRICING & PAYMENTS

  • Prices are listed in INR and are subject to change.
  • We accept various payment methods, including UPI, net banking, credit/debit cards, and COD (Cash on Delivery).
  • Orders once placed cannot be canceled or modified.
  • We do not offer money refunds on any products.

4. ORDER CANCELLATION & MODIFICATION

  • Once an order is successfully placed, it cannot be canceled.
  • We reserve the right to cancel any order at our discretion, including cases of stock unavailability or fraudulent activity.

5. SHIPPING & DELIVERY

  • Orders are processed within the estimated timeframe mentioned on our Website.
  • We are not responsible for delays due to courier partners or unforeseen circumstances.
  • If a COD order is refused or undelivered due to customer negligence, future COD orders may be restricted.

6. RETURNS & EXCHANGES

  • No money refunds will be issued under any circumstances.
  • Exchanges are allowed only if the wrong product was delivered or if it was damaged during transit.
  • Customers must report any issues within 5 days of delivery and return the product in unused condition.
  • Customers are responsible for return shipping costs .

7. ACCOUNT INFORMATION & BILLING ACCURACY

  • You must provide complete and accurate information when placing an order.
  • If we suspect fraudulent activity, we may cancel your order and restrict future purchases.

8. INTELLECTUAL PROPERTY

  • All content on www.ecstacbeauty.com, including images, text, logos, and formulations, is the property of EcstaCBeauty.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. USER CONDUCT

You agree not to:

  • Use the Website for unlawful or fraudulent activities.
  • Transmit viruses, malware, or engage in hacking.
  • Copy, resell, or exploit any portion of our products or services.

10. THIRD-PARTY LINKS

  • We may provide links to third-party websites for informational purposes.
  • We are not responsible for the content or practices of these external sites.

11. LIMITATION OF LIABILITY

  • EcstaCBeauty is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website, products, or services.
  • Our liability shall not exceed the amount paid for the product in dispute.

12. INDEMNIFICATION

You agree to indemnify and hold harmless EcstaCBeauty, its affiliates, and employees from any claims, damages, or legal fees arising from your misuse of the Website or violation of these Terms.

13. SEVERABILITY

  • If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

14. TERMINATION OF SERVICES

  • We reserve the right to suspend or terminate your access to our Website if you violate these Terms.

15. GOVERNING LAW

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of Kolkata, West Bengal courts.

16. CHANGES TO TERMS OF SERVICE

  • We reserve the right to update or modify these Terms at any time without prior notice.
  • Continued use of our Website after modifications indicates acceptance of the updated terms.

For any questions or concerns, please contact our customer support team.

Thank you for choosing EcstaCBeauty!