Shipping Policy

Shipping Policy

At EcstaCBeauty, we focus to provide a seamless shopping experience, including hassle-free shipping options. Please find our shipping policy detailed below:

Free Shipping: We offer complimentary shipping for all prepaid orders above Rs.999.

Cash on Delivery (COD) Orders: For COD orders, we charge a flat fee of INR 100, regardless of the order value.

Dispatch Location: All purchases are shipped from our warehouse located in Kolkata, West Bengal.

Delivery Timeframe: Please allow the following number of days from the receipt of your order:

Domestic Delivery: 7 business days.

Delivery Confirmation: All goods received will require a signature upon delivery. If you have not opted for "Do Not Disturb" (DND), you will receive an SMS notification regarding the delivery.

Unauthorized Signature: EcstaCBeauty will not be held responsible for goods signed for by an unauthorized person.

Post-Delivery Responsibility: We are not responsible for any damage that may occur after delivery.

Claims for Shortages or Damages: Any claims for shortages or damages must be reported to our customer service team on the same day or the next business day following delivery with a mandatory opening video.

We strive to ensure that your orders reach you in a timely manner and in perfect condition. Should you have any questions or concerns regarding our shipping policy, please do not hesitate to contact our customer service team for assistance on 8910663160 (MON-SAT 11AM-6PM)

*Please note that delivery times may vary depending on the shipping location and any unforeseen circumstances.*